Contact Us

Please check below for answers to common questions, and also check our planting and care instructions, our shipping info page, our pricing info page, our before you order page, or our Evergreen Tree Buyer's Guide.

If you still can't find an answer, please or send a detailed message with your zip code [for climate/zone info] and Rick can then reply with a well thought out answer [as opposed to "Hmmm, I'll have to call you back about that"]. And for the really tough questions we refer to Bob, a retired professional nurseryman, and then pass that wisdom on to you.

If you're having urgent trouble, call Rick toll free Monday through Friday from 8am to 4pm EST at 888-528-TREE. However, Mondays and Tuesday are very busy days during shipping season, so you may have to leave a message. And to ensure order accuracy, we suggest that you not call to place an order...please order online. If you get the creeps about entering your credit card info online, you can use our printable mailorder form...or you can just be stubborn and call us anyway!

Question about availability?

If it's marked as sold out, we can't ship it right now, but we may be able to ship some to you later in the year. We post future availability information on the page of each sold out tree species/size, and we also send announcements via our unobtrusive email list.

Questions about sizes?

All of our trees are premium grade bareroot #1 transplants or seedlings unless otherwise noted. Sizes are listed next to each tree, and refer to above ground height (in other words, measured height does not include roots). Note tha postponing your ship date may affect the size of your trees...here's why >>

Do we have a printed catalog?

We avoid the high cost of printing and mailing full color catalogs so we can keep our prices as low as possible for you. Besides, our availability may change weekly during the spring and fall shipping seasons, so a printed catalog would become outdated before it even hits your mailbox.

Where are we located?

We pack and ship your trees in the middle of nursery country, in the small city of Grand Haven, MI [a.k.a. Coast Guard City USA!]. Our evergreen trees are field grown in nearby Hudsonville, Allendale and Saugatuck. Our mailing address is:
Nurseryman.Com
PO Box 430
Grand Haven, MI 49417

Wedding Gifts: what trees are best?

We get questions about giving trees as wedding gifts fairly often, and have set up a wedding tree page