Evergreen Tree Shipping Information
Winter Shipping Schedule
Our winter shipping schedule is now in effect, meaning we ship on Mondays, Tuesdays and Wednesdays only [no shipping Thurs-Sun]. This schedule will remain in effect until mid-March 2010. We resume shipping of bare root seedlings and transplants on March 29, 2010 through the end of May 2010.
No Surprise Shipping And Handling Charges!
We publish the out-the-door-price on all trees, meaning there is no surprise waiting for you when you are ready to checkout. Orders totaling less than $40.00 are shipped USPS Priority Mail with free Delivery Confirmation [shipping and delivery confirmation, but no tracking number], while orders totaling $40.00 or more are shipped UPS Ground, which includes a tracking number emailed to you by iShip.com. If your order ships UPS Ground but you do not receive an email with your tracking number, please contact us and we'll "dig it up" for you.
By the way, don't feel like a second class green thumb if your order ships via Priority Mail. Priority Mail has a couple of advantages over UPS Ground. First off, UPS Ground [click on map above] shows that for some states it will take 3 or even 4 days for your trees to arrive, but Priority Mail consistently meets or even beats UPS Ground to your door by a day or even two! Secondly, packages shipped Priority Mail can be delivered on Saturdays, something UPS Ground does not offer.
Serving The Lower 48 US States
Our trees have passed all Michigan Department of Agriculture pest and disease inspections, which allows us to ship throughout the 48 states. However, due to the high cost of inspections and the red tape of quarantine restrictions, we do not ship to Alaska, Hawaii or internationally. If you are located outside the 48 states, we suggest that you find a local grower on our 3,000+ page wholesale site or in our plants database.
Shipping Dates And Order Deadlines
If it'll get there by Friday, we'll ship it! If you order by 12 noon EST and the tree species and size is listed as available now, we try very hard to ship your trees that same day if they are in stock and will arrive by Friday [click on UPS Ground shipping chart above]. If you order a bit too late in the week and your trees won't arrive by Friday, we'll schedule them to ship the following week. This ensures that your box of trees does not sit on a loading dock all weekend, possibly baking in the sun. Also, during the busy Spring season, we sometimes schedule "short distance" orders to ship later in the week so they'll arrive just in time for weekend planting projects, which also allows us to pack and ship more "long distance" orders earlier in the week. However, if you have a tight schedule and want to ensure that your order ships on a specific date, just let us know in the comments area of your order, on our contact page, or in a follow up email after placing your order [see also "Expedited Shipping" below].
Monday Arrivals Not Possible
Our goal is to prevent your box of trees from sitting on a loading dock somewhere all weekend. This therefore excludes Monday as an arrival date [although we ship a lot of trees on Monday]. If you need your order to arrive early in the week but our UPS shipping chart shows it will take too long to get to you [click chart to enlarge], please see "Expedited Shipping" below.
Postponed Shipping
If you would like to order now to reserve trees in your name but postpone shipping due to weather, a wedding or other special need, please indicate your preferred ship date in the comments area of your order, on our contact page, or in a follow up email after placing your order.
Expedited Shipping
If you need fast shipping [available Mon - Thurs], we will need to arrange for UPS to charge your credit card directly for this service. However, since our secure ecommerce system never reveals your credit card info to us directly, we must ask for it separately to provide to UPS. Therefore, after placing your tree order, you can request expedited shipping by providing the following by fax to 775-521-9051 or by phone/secure voicemail to 888-528-TREE [please do not send this info via email]:
[a] your preferred delivery date and time [by 10am, afternoon, end of business day], and
[b] your credit card type [VISA, MasterCard, American Express or Discover], the 16 digit number, the expiration date, and the 3 or 4 digit security code found on the back of your card [we do see your full name and billing address on your ecommerce receipt, so you do not need to provide that info]
Questions Not Answered?
If you have any questions about shipping, please contact Rick by email or phone.
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