Your Purchased Trees Are Guaranteed for One Year

We guarantee prompt and accurate shipment of fresh and healthy trees, and we guarantee their survival for one full year from the day they are shipped. We guarantee that your evergreen trees are inspected and approved by the State of Michigan and are free of harmful insects and plant diseases.

If your trees do not meet expectations upon arrival, please contact us and we will provide either free replacements or a full refund. We simply ask for your honesty with regards to forces beyond our control, such as:
• drought and/or high temperatures [see animated drought map]
• flooding
• failure to plant as soon as your trees arrive
• planting a species in an inappropriate zone [see zone map]
• animal damage [deer, rodents, insects, etc.]
• lack of irrigation
• overfertilization
• lawnmowers, snow plows, etc.

If you contact us for free replacements, we will gladly schedule one replacement order, with a ship date dependent on the time of year. However, once you have made a request for free replacments, our guaurantee policy has been fulfilled and we cannot send you more additional free replacements at a later date. In short, you may make one request for free replacements, and the replacements we send you are not included in the guarantee. Our policy is set up this way because otherwise we could end up sending you multiple free shipments of trees which are most likely not suitable for your location and/or environmental conditions.

To qualify for a refund or replacement, we **may** ask that you ship a few trees back to us for inspection, along with a spoonful of your soil in a plastic bag. However, if you follow our evergreen tree planting and care instructions [a copy of which will be included with your order], your trees should do well.